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Contact Us
Have questions or suggestions? We'd love to hear from you
Get In Touch
info@auguide.com.au
Response Time
We typically respond within 1-2 business days
Language Support
English and Chinese
Service Areas
Melbourne · Sydney · Brisbane · Perth
Frequently Asked Questions
How do I manage my subscription?
After logging in, visit the Subscription Management page to view your status, change plans, or cancel renewal.
How often is the data updated?
School performance data is updated annually, while property prices and demographic data are updated quarterly.
Can I request a refund?
Full refunds are available within 7 days of your first subscription. Please email info@auguide.com.au.
How can I partner with AU Guide?
Real estate agents, migration consultants, and other partners — please email info@auguide.com.au with "Partnership" in the subject.